Once you receive a physician’s referral for psychological intervention, you call the confidential QuikCare Helpline: 1-844-900-8357. This Toll Free number is not an emergency crisis line. On this call, key contact details and eligibility information will be collected.
Within 1 business day of the initial call, QuikCare will contact you to discuss needs, outcome goals, next steps and obtain required documentation (referral letter and medical release).
Follow-up within 3 business days of treatment approval to ensure you were able to initiate CBT or if any assistance is required.
Ongoing monitoring for any potential “red flags” for escalation and care path adjustments.
Outcome measuring at the end of the 12 weeks treatment to compare initial goal and treatment outcome.
QuikCare exercises utmost diligence to safeguard the confidential information of members and protects it against disclosure, misuse, loss and/or theft.