In An Emergency, Here’s What to Do
Call AIG provided by Global Excel Management Inc. immediately in the event of a serious medical emergency. Their operators are backed by a team of emergency care professionals – physicians and nurses who work closely with the physician looking after you and, if necessary, your family or company physician, to help insure that you receive the medical care you need.
Telephone the AIG provided by Global Excel Management Inc. Coordination Center at the numbers listed below.
Canada & U. S. A. - 1-877-207-5018
Elsewhere (Collect Call) - 1-819-566-3940
An operator will ask you the following:
Your name, location and the details of your emergency
How to Claim
If you have incurred out of pocket expenses, claims must be submitted to Global Excel Management Inc., who will then coordinate with the provincial plan reimbursement of those approved, eligible expenses. To make a claim, submit to Global Excel Management Inc., the patient name, provincial health plan number and your certificate number with:
- Detailed statements showing the services rendered and the fees charged for each service.
- Mail to: Global Excel Management Inc.
73 Queen Street
Sherbrooke, QC
J1M 1J3
All claims must be submitted to Global Excel Management Inc., within 12 months from the date the eligible services were rendered.