Due to the COVID-19 pandemic, our offices are closed however we are in communication electronically.
Please send all benefit and eligibility queries to: administration@bpagroup.com and all claim inquiries to: claims@bpagroup.com. Please ensure to include your full name, certificate number and reason for inquiry, all inquiries will be handled on a priority basis within 1 business day.Click here to read an important update from your Benefits Department.
Effective January 1, 2020, OHIP will no longer cover any portion of your medical costs while travelling outside of Canada.

What To Do and How to Claim Travel Medical Coverage

In An Emergency, Here’s What to Do

Call AIG provided by Global Excel Management Inc. immediately in the event of a serious medical emergency.  Their operators are backed by a team of emergency care professionals – physicians and nurses who work closely with the physician looking after you and, if necessary, your family or company physician, to help insure that you receive the medical care you need.

Telephone the AIG provided by Global Excel Management Inc. Coordination Center at the numbers listed below.
Canada & U. S. A. -  1-877-207-5018  
Elsewhere (Collect Call) - 1-819-566-3940

An operator will ask you the following:
Your name, location and the details of your emergency

How to Claim

If you have incurred out of pocket expenses, claims must be submitted to Global Excel Management Inc., who will then coordinate with the provincial plan reimbursement of those approved, eligible expenses.  To make a claim, submit to Global Excel Management Inc., the patient name, provincial health plan number and your certificate number with:


  1. Detailed statements showing the services rendered and the fees charged for each service.
  2. Mail to: Global Excel Management Inc.

73 Queen Street
Sherbrooke, QC
J1M 1J3

All claims must be submitted to Global Excel Management Inc., within 12 months from the date the eligible services were rendered.


Claim Forms


You will require the latest Adobe Acrobat Reader. It is a free program and can be downloaded here.

Teamster Local Union 230 Members' Benefit Fund c/o Benefit Plan Administrators
90 Burnhamthorpe Road West, Suite 300 Mississauga, Ontario L5B 3C3